Privacy Policy

Last Updated: 11 March 2025

Introduction

Welcome to Digital Practice. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.

Please read this Privacy Policy carefully. By using our website, you acknowledge that you have read and understood this policy.

Who We Are

Company Name: Digital Practice
Location: Sydney, Australia
Email: [email protected]
Website: https://digitalpractice.tools/

Information We Collect

We collect the following personal information when you register for an account, subscribe to our newsletter, or make a purchase:

• Name
• Email address
• Postal/shipping address

We do not collect special categories of personal data (such as race, ethnicity, religious beliefs, or health-related data).

How We Use Your Information

We use your personal information for the following purposes:

• To create and manage your account
• To process and fulfill your orders
• To send order confirmations and updates
• To provide customer support
• To send marketing communications (if you have opted in)
• To improve our website and services
• To comply with legal obligations

Payment Information

Payment processing is handled securely by Stripe. We do not store or process payment information on our servers. When you make a purchase, you are directed to Stripe’s secure payment platform.

Cookies and Tracking Technologies

We do not use cookies or similar tracking technologies on our website.

Data Sharing and Third Parties

We do not sell, trade, or transfer your personal information to third parties. The only exception is Stripe, which processes payments on our behalf.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, tax, or regulatory requirements
• Maintain business and financial records

When data is no longer required, we securely delete or anonymize it.

Your Rights

Under the Australian Privacy Act 1988 (Cth) and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request erasure (“right to be forgotten”) in certain circumstances
• Withdraw consent for marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

If you are located in the EU/EEA or other regions with GDPR-equivalent laws, you may also have:

• The right to data portability
• The right to restrict processing
• The right to object to processing

To exercise your rights, contact us at: [email protected]

Security Measures

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure access controls
• Regular security audits

While we take reasonable steps to safeguard your data, no online service can guarantee complete security.

Changes to This Privacy Policy

We may update this Privacy Policy in response to legal, technical, or business changes. We will notify users of significant updates by posting a notice on our website or contacting you directly if required by law.

Australian Privacy Law Compliance

As an Australian business, we comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you believe we have breached the APPs, you can file a complaint by contacting us at: [email protected]. If unsatisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

Children’s Privacy

Our website and services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe your child has provided personal information, please contact us to request its deletion.

Contact Us

For any questions about this Privacy Policy or our data practices, contact us at: [email protected]